Tripz Travel Help Centre
How can we help?
Short answers for planning trips, syncing bookings, inviting friends, and finding the thing you need when signal is bad.
Topics
Pick the bit you are stuck on.
Start with a topic, then jump into the guide that fits. We will keep adding proper step-by-step help as Tripz Travel grows.
Start here
The first few things people usually need when Tripz Travel is new.
Plans
Save ideas, compare options, and turn a maybe into a trip.
Trips
Flights, stays, timings, reminders, and the day itself.
Mailbox sync
Forward bookings or connect mail so Tripz Travel can pull in the useful bits.
Friends and groups
Invite people, share plans, vote on ideas, and keep everyone updated.
Memories
Keep the places, photos, notes, and recap cards after the trip.
Account and privacy
Settings, privacy, billing, and the small print.
Popular
Good places to start.
Most people ask these first: making a trip, pulling in bookings, and bringing friends in.
How do I create my first trip?
Start with dates and a destination, then add bookings, ideas, and friends when you are ready.
How do I sync my mailbox?
Connect Gmail or Outlook, then choose what Tripz Travel can scan for travel bookings.
Can I invite friends on a trip?
Yes. Invite the group so everyone can see the same plan, vote on ideas, and get updates.
Guide library
All guides and pages
Browse the current guide set, policies, release notes, and the pages queued for full step-by-step detail.
How do I create my first trip?
Create a trip when you have a real destination or date window. Add the details you know, then bring in bookings, notes, and friends as the plan firms up. If it is still a maybe, keep it as a Plan first.
How do I sync my mailbox?
Connect Gmail or Outlook from Settings when mailbox sync is available for your account. Tripz Travel looks for travel bookings, pulls out the useful details, and lets you disconnect later.
What does Tripz Travel scan when I connect mail or calendar?
For Gmail and Outlook mailbox sync, Tripz Travel scans Inbox messages only. It does not scan Sent, Drafts, Deleted, Trash, Junk, or Spam. Calendar sync scans connected calendar events, including titles, dates, times, locations, and descriptions where the calendar provider makes them available, so Tripz Travel can spot travel items like flights, hotel stays, trains, ferries, cruises, tours, activities, and schedule changes.
Can I invite friends on a trip?
Yes. Open the trip, send an invite, and your friends can join the same trip space. That keeps plans, votes, bookings, and travel-day updates together instead of scattered across chat.
Can I forward a booking email to Tripz Travel?
Yes. Forward flight, hotel, train, ferry, and activity emails so Tripz Travel can add the details for you.
How do I save ideas before anything is booked?
Use a Plan for links, pins, screenshots, notes, and group votes before the trip is real.
What does Tripz Travel show on travel day?
Tripz Travel puts the next useful thing up front: flight times, hotel check-in, reminders, and changes.
What can I ask Copilot?
Ask for nearby ideas, backup plans, route checks, dinner options, and gaps in the day.
Can Tripz Travel help split trip costs?
Tripz Travel can track shared costs so the group can see who paid and what is still owed.
How do Memories work after a trip?
Memories keep the places, photos, and notes from a trip together after everyone gets home.
What if Tripz Travel gets a booking wrong?
You can review, edit, move, or remove bookings that need a quick tidy-up.
Port data and sources
Passenger-port coverage, attribution and the public geographic database.
Weather data
How trip forecasts, destination local time, and Apple Weather data work in Tripz Travel.
What's new
Latest Tripz Travel updates, fixes, and small improvements.
Privacy and AI Policy
How Tripz Travel handles travel data, connected accounts, AI features, and privacy rights.
Cookie Policy
How Tripz Travel uses cookies and browser storage for sign-in, security, and preferences.
Terms of Service
The terms for using Tripz Travel, including accounts, subscriptions, fair use, and group travel content.
Copilot Fair Use Policy
How Tripz Travel keeps Copilot useful, fair, and clear for free and paid accounts.
Artwork notes
Tripz Travel-owned artwork notes for the public site.
Still stuck?
Ask us, or check the small print.
Need a human? Send us a note and we will point you in the right direction.