Copilot Fair Use Policy

Free accounts include 5 model-backed general Copilot chats per user-local day. Deterministic checks, validation messages, trip disambiguation prompts, AI-disabled states, and quota-exhausted messages do not use this allowance.

A Trip Pass unlocks unlimited Copilot for that trip only. Annual or account-level Pro unlocks Copilot across Tripz Travel. Unlimited access remains subject to fair-use safeguards.

To keep Copilot responsive, Tripz Travel may apply reasonable rate limits, concurrency limits, and temporary backoff when usage is unusually high, automated, abusive, or likely to degrade the service for other users.

These safeguards are not designed to interrupt normal travel planning. When a fair-use limit applies, the app should explain this calmly and invite the user to try again later.

Copilot chat can contain sensitive travel details. Tripz Travel treats transcripts as sensitive personal data, uses server-side policy checks for entitlement and scope, and does not use Trip Pass access from one trip to answer private questions about another trip.

Visible Copilot transcript history is kept for up to 90 days by default. Clear Chat removes the current dashboard or trip chat from visible history and future Copilot context for that scope. Account deletion and valid erasure requests remove Copilot chat records as required.

For more detail, read the Privacy and AI Policy.

Clear Chat is scoped. Clearing dashboard Copilot does not clear a trip chat, and clearing one trip's Copilot does not clear another trip's Copilot. Cleared messages are removed from future Copilot context for that scope.